1. What we collect
We collect the personal information you provide when you place an order or contact us (name, email, phone, delivery address, billing details). We also collect technical data (IP, device, browser) when you browse our site for analytics and fraud prevention.

2. How we use your data
We use personal data to: process & fulfil orders, contact you about your order, provide customer service, prevent fraud, operate the website, and — only if you opt in — send marketing emails about drops and offers.

3. Payment data
Payments are processed by third-party payment providers (Razorpay). We do not store card PAN/CVV on our servers. Payment processors are PCI-DSS compliant and handle card data securely.

4. Cookies & tracking
We use cookies for cart/session management, analytics and to improve your shopping experience. You can disable non-essential cookies in your browser (but some features may not work).

5. Third-party services
We share minimal personal data with trusted service providers (payment processors, couriers, analytics). Once you are redirected to a third-party site, their privacy policy applies — we recommend you read it.

6. Consent & withdrawal
By using our site or placing an order you consent to collection/use of your information for order processing. You can opt out of marketing at any time by emailing shoolintribe@hotmail.com or using the unsubscribe link in marketing emails.

7. Data retention & rights
We retain order information for as long as required for bookkeeping, tax and customer service (typically 3-4 years for accounting). You can request access, correction or deletion of your data via shoolintribe@hotmail.com

8. Security
We follow industry best practices to protect your data (encryption in transit, secure hosting). Work with PCI-DSS certified payment gateways to reduce risk.

9. Children
Our site is not for children under 13. If we learn we have collected data of a child without parental consent we will delete it.
10. Grievance Officer / Data contact
If you have privacy concerns or wish to exercise your data rights contact: — shoolintribe@hotmail.com postal mail: 81/82 GT Road 1st Floor Howrah (West Bengal) – 711101.

11. Governing law & changes
This policy is governed by Indian law. We may update the policy — changes take effect on posting and we’ll update the effective date.